How it works

From install to first recovery in minutes

Cart Keeper is designed for store owners, not developers. Three simple steps and your abandoned cart recovery runs on autopilot.

01

Install Cart Keeper on Shopify

Head to the Shopify App Store and click "Add app". Cart Keeper connects to your store automatically — no API keys, no developer help, no configuration files. Just click and you're in.

  • One-click install from the Shopify App Store
  • Automatic store connection — no setup required
  • Works with all Shopify themes and plans
  • Existing customer data is never touched
01
Install Cart
02

Set up your email sequence

Choose how many emails to send, when to send them, and what to say. Use one of our ready-made templates or design your own with the visual editor. Typical setup takes about 5 minutes.

  • Choose email timing: 1 hour, 4 hours, 24 hours, etc.
  • Start from a professional template or build from scratch
  • Add personalisation: customer name, cart items, images
  • Preview emails exactly as customers will see them
02
Set up
03

Activate and watch it work

Flip the switch and Cart Keeper starts monitoring your store immediately. The moment a customer adds items to their cart and leaves without buying, your sequence kicks in — automatically.

  • Abandonment detected within minutes of the customer leaving
  • Emails sent at your chosen intervals, 24/7
  • Each email includes a direct link back to their saved cart
  • No manual work required — ever
03
Activate and
Example sequence

A typical 3-email recovery sequence

Most stores recover 10–20% of abandoned carts with a 3-step sequence. Here's a proven setup you can copy.

1

Email 1

1 hour after abandonment

You left something behind…

Friendly reminder while the purchase is still fresh

Automated
2

Email 2

24 hours after abandonment

Still thinking it over?

Re-engage with social proof or a gentle nudge

Automated
3

Email 3

72 hours after abandonment

Here's 10% off — just for you

Convert the final holdouts with a discount incentive

Automated

Pro tip: Adding a small discount code to your third email (Email 3) typically increases conversions by 12–18% — without giving discounts to everyone.

Common questions

Does Cart Keeper work with my Shopify theme?

Yes — Cart Keeper works with every Shopify theme, including custom themes. It hooks into Shopify's cart system directly, so no theme modification is required.

What triggers a cart abandonment?

When a customer adds items to their cart and leaves your store without completing checkout, Cart Keeper detects this and starts your email sequence automatically.

Will customers be emailed even if they didn't enter their email?

Cart Keeper can only email customers who have previously created an account, or who entered their email at checkout before abandoning. Anonymous visitors with no email on record won't be emailed.

What happens when a customer completes their purchase?

The moment a customer completes their order, Cart Keeper immediately stops any pending emails for that cart. Customers will never receive a recovery email after buying.

Can I customise the email sender name and address?

Yes — on the Pro plan, you can set a custom sender name and send emails from your own domain (e.g. hello@yourstore.com) for a more professional feel.

Ready to recover your first cart?

Install Cart Keeper free. Be up and running in under 5 minutes.